Privacy Policy

Overview

At Skhoolar, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our platform for international school communication and management.

Information We Collect

Student and Family Information

• Student names, grade levels, and class assignments
• Parent/guardian contact information (email, phone)
• Emergency contact details
• Communication preferences and language settings
• Academic records and progress reports (when shared by teachers)

School Staff Information

• Teacher and administrator names and roles
• Professional contact information
• Class assignments and schedules
• Account access permissions

Technical Information

• Login credentials and authentication data
• Device information and IP addresses
• Usage analytics and platform interactions
• Communication logs for compliance purposes

How We Use Your Information

Educational Services

• Facilitating communication between schools, teachers, and families
• Scheduling parent-teacher conferences and school events
• Managing activity signups and extracurricular programs
• Sharing educational documents and resources

Platform Improvement

• Analyzing usage patterns to improve our services
• Providing technical support and troubleshooting
• Ensuring platform security and preventing fraud
• Personalizing user experience and language preferences

Data Protection & Security

Data Sharing & Third Parties

We do not sell your personal information. We may share data only in these limited circumstances:

Service Providers

• Cloud hosting providers (with data processing agreements)
• Translation services for multilingual communication
• Email delivery services for notifications
• Analytics providers (with anonymized data only)

Integration Partners

• Google Workspace or Microsoft 365 (when enabled by your school)
• School information systems (SIS) for data synchronization
• Payment processors for activity fees (when applicable)

Legal Requirements

We may disclose information when required by law or to protect the rights, property, or safety of Skhoolar, our users, or others.

Your Rights & Choices

GDPR Rights (EU Residents)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

FERPA Rights (US Students/Parents)

• Right to inspect and review educational records
• Right to request amendment of records
• Right to control disclosure of educational information
• Right to file complaints with the Department of Education

Data Retention

• Active Students: Data retained while student is enrolled
• Graduated/Transferred Students: Data retained for up to 7 years for educational record purposes
• Communication Logs: Retained for 3 years for compliance and support purposes
• Technical Logs: Retained for 12 months for security and troubleshooting

Schools may have different retention requirements based on local regulations. We work with each institution to ensure compliance with applicable laws.

International Transfers

Skhoolar serves international schools worldwide. When data is transferred across borders, we ensure:

• Adequate protection through approved mechanisms (Standard Contractual Clauses, adequacy decisions)
• Explicit consent when required
• Regional data centers to minimize international transfers
• Regular reviews of transfer mechanisms and protections

Children's Privacy

Skhoolar is designed specifically for educational use and may be used by students of all ages. We take additional precautions for student data:

• Student data is controlled by the educational institution, not collected directly from children
• Parents have access to their child's information through the school
• Schools obtain necessary consent for educational technology use
• We do not use student data for advertising or commercial purposes

Cookies & Tracking

We use essential cookies and similar technologies to:

• Maintain user sessions and login states
• Remember language and notification preferences
• Analyze platform usage (with anonymized data)
• Provide technical support and troubleshooting

You can control cookie settings through your browser, though some features may not work properly without essential cookies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make material changes:

• We will notify schools and users via email and platform notifications
• We will post the updated policy with a new effective date
• We will provide a summary of key changes
• We will obtain new consent when required by law

Contact Information